The COVID-19 outbreak has required many changes to our daily lives. At FBC, our first priority is the health and safety of our employees and the Members we serve. Despite the challenge facing all of us, our teams remain committed to ensuring that all Members can file their tax returns on time.
Staying Healthy, Keeping our Members and Staff Safe
If you have already scheduled an appointment with your local tax consultant and you and your family are healthy, with no symptoms of or exposure to illness, we ask that you keep the appointment at the scheduled time. If, however, that is not the case and you suspect you have been exposed or are self-isolating, please call us to reschedule.
Prior to meeting with you, please understand we call to confirm that you and your family are in good health. We hope you won’t consider us rude if we don’t shake your hand. Please know that we are glad to see you and very much appreciate the opportunity to work with you. Also know that while we meet with you, we will do our best to maintain a safe distance – we want to protect your health and well-being as well as that of all our staff.
Working from Home So Please Call Ahead
To support the global efforts to contain the spread of the Covid-19 virus, FBC, like many Canadian businesses, has staff members set up to work from their homes. We are confident that the systems and practices we have in place will ensure that employees remain safe, while continuing their work on behalf of our Members.
With the majority of our people working from home, we will have skeleton staff at our offices during regular business hours. If you need to visit an office for whatever reason, please call ahead, so that we can be ready for your arrival.
Need to Drop Something Off? There’s an App for That.
If you have something you need to get to us for your tax file, please use FBC Tax Advantage instead. Our mobile app allows you to track the progress of your tax return, upload slips directly to your FBC file, and send, receive, sign and share tax-related documents. Download it from your app store, then call your local office and we’ll help you get set up. Once you’ve registered Tax Advantage on your phone, scanning, uploading, and sharing documents is a snap. Not only is it fast and secure, Tax Advantage let you send and receive documents anytime from anywhere.
Government of Canada Extends the Tax Deadline
The federal government has extended the deadline for filing tax returns. This extension may be a real benefit to Canada’s small business owners who are hit hardest by the economic impact of the coronavirus. However, given the uncertainty of what may happen between now and the new deadline, we are strongly advising our Members to get their taxes filed as soon as possible. Filing before the deadlines gets your refund or GST/HST credit into your bank account faster. If you and your family are healthy, showing none of the coronavirus symptoms, and are not in self-isolation because of exposure to the virus, please call to make your appointment as soon as possible.